Frequently Asked Questions
FAQ - Harder Power Company Ltd.
GOT QUESTIONS? WE’VE GOT ANSWERS!
Our uniformed technicians are fully trained, personable and hardworking. We do the job right the first time.
PEACE OF MIND
We are fully licensed, bonded and insured up to $5,000,000 in general liability. Our technicians are background checked and covered by WorkSafe BC.
We work closely with Technical Safety BC to ensure the job is compliant with the Canadian Electrical Code and The Safety Standards Act. Ask our team if your install needs a permit.
LIVING WAGE EMPLOYER
We take care of our people! Our staff is paid above industry standards, given bonuses based on performance and has the freedom to grow within the organisation.
We stand by our workmanship and guarantee your satisfaction. If we fail to meet your expectations, we will do everything in our power to ensure your happiness.
Harder Power Company sponsors solar projects in rural communities around the world. We donate 3% of our annual revenue to individuals who do not have access to electricity.
FIVE STAR REVIEWS
“I appreciated that the work was done efficiently and cleanup was thorough. He was cordial and professional. I felt like I could ask questions.” – Lesley.
We service Abbotsford, Chilliwack, Aldergrove, Langley, Mission, Yarrow, Hope, Maple Ridge, Surrey, White Rock, Cultus Lake and Agassiz.
Yes, we do! Our client portal makes paying with a credit card quick and easy.
Yes, we are!
- All our tradespeople are equipped with trade licenses from Skilled Trades BC. Our owner is also registered as a Master Electrician, FSR B, with Technical Safety BC.
- We have $5,000,000 in liability insurance coverage and all our employees are
registered with WorkSafe BC.
We utilise a fixed price model and charge by the job instead of by the hour. A fixed quote is sent to our customers for approval before we start the work.
Yes. Our minimum residential service fee is $189 +GST and any materials used.
Yes, check out our reviews on Google or on the reviews tab on our website.
Although we would love to meet you, you don’t have to be home during our visit. Many clients have provided us with a door code or hidden a key to give us access to their homes while they are gone for the day.
As homeowners, electrical repair and service work often don’t give any notice when an issue is going to arise. In these instances, we will do our best to fit you in as promptly as possible. However, if you are planning ahead for a renovation project or electrical installation, 2-4 weeks notice would help our staff save your place in the calendar.
Yes, we are pleased to offer our clients a one year parts and labour warranty! This applies to all materials we provide and install. Unfortunately, installing customer provided materials or fixtures would void our warranty.
Yes, our minimum charge rates would apply for emergency calls during business hours. Emergency calls not during business hours would have a minimum charge of $299 +GST and any materials used.
Emergency service or repair on materials that we supplied and installed within one year of the invoice date would be fully covered.
Simply put, if you are adding any new electrical wiring to your home, you will most likely need an electrical installation permit. There are very specific requirements and rules involved when pulling permits with Technical Safety BC. We would be happy to chat about the specific requirements of your project. Give us a call today!